8/16/2023 0 Comments Moxtra health![]() Tip: Use this file later during the Moxtra configuration in the "Configuring SSO for Moxtra" section.Ĭlick Finish. Tip: Use this updated certificate file later during the Moxtra configuration in the "Configuring SSO for Moxtra" section.Ĭlick Download Identity Provider Metadata. Use Linux/Unix fold -w 64 -s Certificate_filename.pem > Folded-Cert_filename.pem command to insert line break after column 64. However, certificate downloaded from Oracle Identity Cloud Service does not have a line break after column 64. Moxtra expects the certificate file to have a line break after column 64. Note: These are the values that you obtained while performing the steps in the "Prerequisite Steps" section.Ĭlick Download Signing Certificate. In the App Details section, enter your Moxtra IDP-ID and ORG-ID, and then click Next. Registering and Activating the Moxtra AppĪccess the Oracle Identity Cloud Service administration console, select Applications, and then click Add. The Moxtra IDP-ID and ORG-ID appears in the Moxtra Access Consumer Service Endpoint URL. Tip: See the Configuring SSO for Moxtra for your company name. The Moxtra home page appears.Ĭlick SAML Single Sign-On, and then click your company name. You obtain these values from Moxtra Assertion Consumer Service (ACS) Endpoint URL after creating SAML SSO configuration in Moxtra.Īccess Moxtra using the URL:, and then click sign in. Prerequisite StepsĪn IDP-ID and an ORG-ID are required before you can register and activate the Moxtra app. Use this section to register and activate the Moxtra app, and then assign users to the app. A Moxtra account with authorization rights to configure federated authentication.Ĭonfiguring the Moxtra App in Oracle Identity Cloud Service.An Oracle Identity Cloud Service account with authorization rights to manage apps and users (Identity Domain Administrator or Application Administrator).Admins can assign and revoke user access to the Moxtra app using the Oracle Identity Cloud Service administration console.Users can start Moxtra using the Oracle Identity Cloud Service My Apps console.Users can access Moxtra using their Oracle Identity Cloud Service login credentials.Moxtra offers annotation tools, enterprise grade security, power messaging, voice clips, and voice and video meetings.Īfter integrating Moxtra with Oracle Identity Cloud Service: This document describes how to configure Oracle Identity Cloud Service to provide Single Sign-On (SSO) for Moxtra using SAML. Customer support needs to improve its service by optimizing the resolution and response time.Previous Next JavaScript must be enabled to correctly display this content The pricing plans need to be flexible with respect to customer requirements. The user interface is simple and easy to use. A call option is available to call through the app. Conversations tab has separate sections for internal and clients which help the user to differentiate the conversations. Group discussion can be done in conversation along with the group video call option. The chat section made communication friendly and resourceful with the addition of files to chat conversation. The screen share feature helps the user during the meeting to project the screen to other participants. Configuration of the portal can be done by automating the customer account management workflows which enable assistance for business processes, from onboarding to billing. Private labelling of the portal can be done according to the users choice. It has a basic feature that is enough for small enterprises but more features and functions would be value-added to this product.
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